Shipping Policy

At Ancestra Wellness, we are committed to delivering your orders in a timely and secure manner across India.

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Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

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Shipping & Delivery

We partner with trusted courier and logistics providers to ensure safe delivery of your products. Delivery timelines generally range from 3–10 business days, depending on the destination and courier service availability.

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Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Promotional offers such as free shipping may be available on selected products or order values.

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Order Tracking

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp, allowing you to monitor the status of your shipment.

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Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control, including weather conditions, transportation disruptions, public holidays, or courier service issues.

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Incorrect Address

Customers are responsible for providing accurate shipping information. Ancestra Wellness shall not be responsible for delays or non-delivery resulting from incorrect or incomplete address details.

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Damaged or Missing Items

If you receive a damaged package or find any items missing from your order, please contact us within 48 hours of delivery with relevant photos and order details for assistance.